Shipping & Delivery Policy
At ZAD, we deliver authentic flavors crafted with tradition and quality. We bring trusted products to your table with care and consistency, offering free shipping on orders over $50.
Last updated: December 8, 2025
Shipping Summary
1-2 business days
2-5 business days
3-7 business days
Shipping Policy
We strive to deliver your authentic flavors quickly and efficiently. Orders are processed within 1-2 business days. Transit and delivery times may vary depending on location but typically fall between 3–7 business days. Free shipping applies to orders over $50.
Free Shipping
- Free Shipping: Available on orders over $50, automatically applied at checkout.
- Standard Shipping Fee: A flat fee of $5 applies to orders under $50.
Fast Processing
Orders processed within 1-2 business days. Same-day processing for orders placed before 2:00 PM (Monday-Friday).
Free Shipping
Enjoy free shipping on orders over $50, with a $5 flat fee for smaller orders.
Order Tracking
Real-time tracking provided for all orders. Receive email notifications at every step of the delivery process.
Shipping Costs & Delivery Zones
We deliver our trusted products directly to your table with free shipping on orders over $50.
Free Shipping
Orders over $50 qualify for free shipping, automatically applied at checkout.
Standard Shipping
$5 flat fee for orders under $50.
Delivery Coverage
Major Cities:
- • Standard Delivery (2-4 business days)
Other Areas:
- • Rural/Remote areas (4-7 business days)
- • P.O. Box addresses (additional 1-2 business days)
Processing & Transit Times
Order Processing Time
1-2 business days (Monday to Friday, excluding public holidays)
- • Orders placed before 2:00 PM: Same-day processing
- • Orders placed after 2:00 PM: Next business day processing
- • Weekend orders (Saturday-Sunday): Processed Monday
Delivery Transit Time
2-5 business days (after processing)
Holiday Schedule
No processing or shipping during major public holidays. Orders resume processing the next business day to ensure our crafted flavors arrive fresh.
Order Tracking & Notifications
Stay informed throughout your order journey with comprehensive tracking and notifications:
Order Confirmation
Immediate email confirmation with order details, estimated processing time, and delivery timeline sent to your registered email address.
Processing Notification
Email notification when your order enters processing, including expected dispatch date and any special handling requirements for our authentic products.
Shipping Confirmation
Email with tracking number, carrier information, and estimated delivery date. Track your package in real-time.
Shipping Issues & Solutions
Delayed Deliveries
While we maintain a high on-time delivery rate, delays can occur due to extreme weather, public holidays, or unforeseen circumstances.
Solution: Contact zadbaituk.ps@gmail.com for immediate assistance and tracking updates.
Lost or Damaged Packages
We pack our authentic flavors with care. In the rare event of lost or damaged items, please report within 48 hours of the expected delivery date and provide photos if applicable.
Need Assistance?
ZAD is committed to bringing trusted products to your table. If you have any questions about your delivery, our support team is ready to help.